1 Day Course: 8:30am-4.00pm
The lifeblood of any company is sales! In today's business environment sales are all about relationships. It takes great soft skills to build sustainable, profitable relationships with customers.
It is vital to have great emotional intelligence, a customer-centric attitude, and the communication skills to drive long-term relationships to create a profitable company.
From this course, all participants will gain the following:
- The knowledge and soft skills to deliver solution based sales
- The inter-personals skills to connect with customers
- The skills to overcome objections without discounting
- How to lead inter-generational teams
- Workflow and time management skills
- Skills to sell across multiple generations
- Skills to actively listen to your customer
- Excellent questioning techniques for sales discovery
- Relationship building techniques
- The skills to work with the Accounts Payable team to maximise results
As with all AISS Training courses, there is NO POWERPOINT and the training is hands-on, practical and engaging.