Why Soft Skills

Find out why soft skills are the new black

 

Australia is recognising the need for strong soft skills

LinkedIn reports that training for soft skills is the #1 priority for talent development in 2019.

Technical skills and knowledge are essential for a business to do its job well, but organisations are finally realising that soft skills drive performance. Soft Skills are the new drivers of business performance and growth.

Soft Skills are defined as driving collaboration, emotional intelligence and communication – the things that facilitate interactions between people. 

The single most important soft skill is communication.
Soft-skill intensive occupations are expected to account for two-thirds (63%) of all jobs in Australia by 2030, yet there is a significant skills shortage in the Australian market. If your staff can’t communicate, your company won’t win new business or maintain customers.

Australian soft skill trends...

'Soft skills' are essential. Just ask Google.

Google has done some interesting work in this space with their “Project Oxygen”, which saw them crunch all the data they had on what makes their most successful employees so successful.

Bearing in mind that Google hires the best and the brightest STEM graduates, the results were surprising. STEM skills came in last on the list.

The top seven skills required to be successful at Google were all "soft skills", including being a good coach; communication and listening skills; openness to new ideas; empathy; critical thinking; problem solving; and complex thinking and planning skills.

The task of retraining talent goes beyond digital upskilling with 87% of Australia’s CEOs agreeing or strongly agreeing that they need to strengthen the soft skills of employees alongside their digital skills.

Australia’s CEOs recognise this ongoing reskilling responsibility (54%, versus 67% of CEOs globally) and agree that they have a responsibility to retrain employees whose tasks and jobs are automated by technology. Change is here and 75% of Australia’s CEOs (and 79% globally) are concerned about the availability of key skills. 

 

 

Insufficient training is causing one in three employees to quit, according to LinkedIn, which also identified a “misalignment” between employers and workers on their approach to professional development.

The professional networking platform surveyed 1,033 Australian employees and 217 development professionals)  learning and development (L&D) professionals across Australia, India, Japan and Singapore. Of those, roughly one-quarter (

Some 80 per cent of business CEOs are worried about the availability of key skill sets, but almost a third (29 per cent) of workers have left a company because of a lack of development opportunities.

Hard questions on soft skills

By 2030, soft skill intensive occupations are predicted to make up almost two thirds of all Australian jobs (up from just over half in 2000). Employer demand for soft skills is reportedly increasing, and research indicates that shortages already exist in the Australian workforce.

 

The tech talent shortage is real 

With Australia requiring an extra 100,000 tech workers by 2024, Infosys’s VP of Australia and NZ, Ashok Mysore, said the ever-shifting technology landscape is making it harder to maintain a viable talent pool.

For Australia to be a competitive player in the world economy, our policymakers, businesses, workers and communities need to work better together to address the challenges of technology-related skills, investment and collaboration.”

Employers could also see the benefits of over $11,000 per year for each employee that gets re- or upskilled.

Partner with Deloitte Access Economics, John Mahony, said the perks of a healthy IT industry stretch far beyond economics.

 

 

 

 

Nothing soft about the key skills

The Boston Consulting Group's global practice leader, digital and technology transformation in the public sector, Miguel Carrasco says of his own organisation: "We've always recruited for soft skills. Domain expertise is something you acquire over time by working in the same industry.

"The demand for expertise is as strong as ever so we won't see technical domain skills replaced by soft skills but perhaps what we're seeing in the broader economy is the elevation of some of the soft skills as not greater but of equal importance as other skills."

Skills shortage holding back Australian businesses

A serious skills shortage is hampering business growth and opportunity in Australia with new research finding that Small to Medium Businesses (SMEs) cannot find the right staff to grow their company.

  • 48% of SMEs believe there is a clear skills shortage in their sector.
  • 68% of Australian SMEs worry Australia isn’t properly training our workers.

Soft skills for business success

Australian workforce has a strong soft-skill base, yet demands for soft skills still exceeds supply by up to 45%. Soft-skill intensive occupations expected to account for two-thirds (63%) of all jobs in Australia by 2030, according to the report Soft skills for business success report by Deloitte Access Economics. company.

 

Nothing soft about the key skills

The Boston Consulting Group's global practice leader, digital and technology transformation in the public sector, Miguel Carrasco says of his own organisation: "We've always recruited for soft skills. Domain expertise is something you acquire over time by working in the same industry.

"The demand for expertise is as strong as ever so we won't see technical domain skills replaced by soft skills but perhaps what we're seeing in the broader economy is the elevation of some of the soft skills as not greater but of equal importance as other skills."

Soft skills training can and does work, new research shows

Working with Shahi Exports, a garment manufacturer, they ran a randomized controlled trial across five Bangalore factories. Not only did their training program prove effective, the benefits extended to both the company and its employees...The results are pretty astounding. The soft skills training program returned approximately 250 per cent on investment within eight months of concluding. So it more than paid for itself, mostly through increases in staff productivity. The other factors included increased retention during the training, and short-term gains in improved attendance.

6 job-ready soft skills you need to succeed

 “To be job-ready, you need to offer a complete package of advanced technical skills, which remain in high demand, as well as progressive soft skills,” says Nick Deligiannis, Managing Director of Hays in Australia & New Zealand.

Using enterprise skills to land my dream job (for now)

Navigating these shifts requires a portfolio of skills and capabilities which enable us to move between jobs more easily — including transferable enterprise skills and career management capabilities.

Soft skills are increasingly attractive to organisations. So why haven’t job seekers received the memo?

Employers desperately want soft skills – but the workforce hasn’t caught up yet.

Data from Workible and LinkedIn show that 69 percent of HR decision makers in Australia and New Zealand reported that the top reason (45 per cent) they found it difficult to fill leadership roles was due to a lack of soft skills among job applicants.

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Soft skills is a global movement. Find out about the global trend towards soft skills