Welcome to the Australian Institute of Soft Skills Training

At the Australian Institute of Soft Skills Training (AISS Training), we understand that you need a return on investment for your training dollar.  That's why we've made our courses short, engaging and above all else great value for money. 

We put the human back into human-communications skills training. Hands-on, practical, soft skills training that provides 

Real Skills for Real People.

Each of our courses can be tailored to your organisation's exact needs and our courses can be run online as virtual training or at your offices, ensuring social distancing for a highly interactive session. 

Contact us to arrange a free training consultation today.

Virtual Soft Skills Training

AISS Training delivers exceptional soft skills training in a virtual world, through our unique, highly interactive, visually engaging multimedia format. 

Each of our courses is tailored to meet your needs. 

Watch our video to find out more about our unique approach to soft skills training.

Find your perfect course which can be delivered in-person or in a virtual setting. 

credit control - debt collection training

Credit Control skills

Cash flow sits at the heart of every business. Yet, every month, $1000's of your organisation's money sits in someone else's account. Give your staff the tools and confidence they need to comfortably ask for, and collect the money you need to operate and grow. 

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leadership and management courses

Leadership & Management

Management and leadership are two very different things.  Many people struggle to understand or explain the difference. Yet, it can make all the difference to your staff - impacting retention, morale, client relationships - and ultimately the bottom line.

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Presentation Skills Training

Presentation skills

Presentation skills have always been an essential skill. As we read less, the ability to present yourself in the right light and to express your idea succinctly and confidently in a verbal presentation is now critical for everyone.

Receptionist Skills Training

Receptionist skills

The first direct human experience a customer has with your business is often your receptionist. We equip your receptionist with the skills to be your company's key ambassador.

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Customer Service Skills Training

    Customer Service skills

It's a customer-centric world, Customer Service is the key to a long-term customer relationship. Trained staff are the key to keeping customers happy.

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Conflict Management skills training

 Conflict Management skills

Fear of conflict leads to more conflict. Having the soft skills to tackle difficult conversations at its source leads to a healthier, more productive workplace.

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Interview Skills Training

Job interview skills (Tailored)

How you present at a job interview is far more important than your qualifications. Employers are looking for excellent soft skills.

Communication Skills training

Communication skills

Being customer-centric no matter what your business is now key to success. Even with the rise of technology, these skills are not only valid but are in more demand than ever.

Emotional Intelligence training

Emotional Intelligence

This course is suitable for anyone who wants to gain a deeper understanding of themselves and how they can use that knowledge within their own workplace - or to forward their career.

Strategic Thinking course

Strategic Thinking skills

In today's business landscape with the rise of AI and automation, the greatest protection an individual or a company can have is the ability to think strategically.

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Tailored Sales training courses

 Sales training (Tailored)

Sales are the lifeblood of your business - and being able to build and maintain valuable customer relationships sits at the heart of every good sales operation. We give your sales staff the edge they need to thrive.

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Time Management Skills

Time Management skills

Your greatest resource is you and your time. Knowing how to manage

your time in a constructive, productive and fulfilling way is paramount to the success of you as an individual and for your company.

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Train the Trainer courses

Train the Trainer

With the rapid evolution of technology and business practices the ongoing training of staff has never been more important.

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