Real skills for real people

Gain the soft skills needed to succeed - fast!


Welcome to the Australian Institute of Soft Skills Training

At the Australian Institute of Soft Skills Training (AISS Training), we understand that you need a return on investment for your training dollar.  That's why we've made our courses short, engaging and above all else great value for money. 

We put the human back into human-communications skills training. Hands-on, practical, soft skills training that provides Real Skills for Real People.

Each of our courses can be tailored to your organisation's exact needs and our courses can be run at your offices with a minimum of 4 attendees to a maximum of 12 to ensure a highly interactive session.

Contact us to arrange a consultation today.



Select the soft skills that will set you apart...

Credit control skills

It's a customer-centric world, Customer Service is the key to a long-term customer relationship. Trained staff are the key to keeping customers happy.

Find out more

Leadership & management skills

Leadership and Management are not the same things. It takes great soft skills to be an effective leader.

Find out more

Presentation skills

Future proof your career as this skill cannot be automated and human engagement is what drives innovation and sales!

Receptionist skills

The first direct human experience a customer has with your business is often your receptionist. We equip your receptionist with the skills to be your company's key ambassador.

Find out more

Customer service skills

It's a customer-centric world, Customer Service is the key to a long-term customer relationship. Trained staff are the key to keeping customers happy.

Find out more

Difficult conversations / Conflict management skills

Fear of conflict leads to more conflict. Having the soft skills to tackle difficult conversations at its source leads to a healthier, more productive workplace.

Find out more

Job interview skills

How you present at a job interview is far more important than your qualifications. Employers are looking for excellent soft skills.

Communication skills

Being customer-centric no matter what your business is now key to success. Even with the rise of technology, these skills are not only valid but are in more demand than ever.

Emotional intelligence skills

This course is suitable for anyone who wants to gain a deeper understanding of themselves and how they can use that knowledge within their own workplace - or to forward their career.

Strategic thinking skills

In today's business landscape with the rise of AI and automation, the greatest protection an individual or a company can have is the ability to think strategically.

Find out more

Sales training (Tailored course)

Sales are the lifeblood of your business - and being able to build and maintain valuable customer relationships sits at the heart of every good sales operation. We give your sales staff the edge they need to thrive.

Find out more

I found this course very helpful in improving my communication and interaction skills
Queensland Health-1
Great course that changed my whole thinking on leadership and communication with people
Haymes Paint-1
Ritchie - Store Manager
Overall a great course and informative, and a reminder of our responsibilities
Galderma Australia-1
Would love to attend more courses by AISS, as the facilitator offered great overall knowledge - even outside of the course guideline. A great day!
I took your credit control course in August and wow! After attending your course, I had two weeks to meet my $1 million and I just got the results from the collections reporting and...I just hit $1.6 million! Thank you again :)