Emotional Intelligence 

1 Day: 8.30am-4.00pm

Emotional Intelligence - what is it?

We see it as this - control. The ability to control yourself in all situations and influence the environment around you. 

This course is suitable for anyone who wants to gain a deeper understanding of themselves and how they can use that knowledge within their own workplace - or to forward their career. 

 

Key outcomes

From this course, all participants will gain the following:

  • An understanding of what emotional intelligence means and how this can be applied within a business context. 
  • An understanding of what it means to control emotional responses. 
  • The tools to be able to change previous patters of behaviours to work in a more emotionally intelligent manner.
  • How to use emotional intelligence for strategic influence
  • The ability to deliver key messages in an emotionally intelligent way to gain buy-in from stakeholders. 
  • The knowledge to bring emotional intelligence and soft skills together to create lasting behavioural change. 

 

As with all AISS Training courses, there is NO POWERPOINT and the training is hands-on, practical and engaging. 

 

Concept of human intelligence with human brain on blue background

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Emotional Intelligence Organisational Facts:
  • $32 million increase in bottom line to a Texas-based Fortune 500 Company in reduced turnover costs and increased sales revenues. The company turned to an emotional intelligence-based selection assessment and EQ training and development program and increased retention by 67 percent in the first year. 
  • A large metropolitan hospital reduced their critical care nursing turnover from 65 percent to 15 percent within 18 months of implementing an emotional intelligence screening assessment.
  • Hay Group states one study of 44 Fortune 500 companies found that salespeople with high EQ (Emotional Intelligence Quotient) produced twice the revenue of those with average or below average scores.
  • "By inspiring others, emotionally intelligent leaders can ignite discretionary effort on the part of their teams to boost productivity and spur higher levels of employee engagement that comes from a strong company morale." Harvard University - Emotional Intelligence.