Communicate with Emotional Intelligence (EQ) Training

(Communication Skills)

The Importance of Emotional Intelligence (EQ)

The importance of emotional intelligence (EQ) has been emerging since 2011. A report by Career builder in 2011 found that 34% of hiring managers said they were placing greater emphasis on emotional intelligence when hiring and promoting employees. In the same report, 71% said they value emotional intelligence in an employee more than IQ. EQ is recognised as a valuable trait for employees and a critical characteristic of those in or seeking leadership positions.

Our Emotional Intelligence training courses help you develop the awareness levels and skills you need to lead and perform with self-awareness and empathy. Need Emotional Intelligence development for your team? Our courses can be tailored to your organisation's exact needs, and we recommend group sizes from 4 to 12 attendees for an interactive environment.

Duration: 1 Day

Please note that we have merged our Communication Skills course with our

Communicate with Emotional Intelligence course.

Reasons for Emotional Intelligence Training

Emotional Intelligence is the ability to control yourself in all situations and influence your surrounding environment. Research suggests that individuals with developed EQ make thoughtful decisions, stay calm under pressure, are better at resolving conflict, and have better empathy. 


These lead to better relationships with teams and stronger outcomes for your business.


The same research suggests that the qualities of high EQ are not fixed, but can be developed in individuals.


Our Communication with Emotional Intelligence course is designed for team members who want to improve their self-awareness and learn effective communication strategies for interacting with clients and colleagues.


Off the shelf training investment:

$5,000 plus GST, per day, with a maximum of 10-12 participants per session, using our outcomes below. Training manuals are an additional charge of $39.00 plus GST, per person.


Bespoke/Tailored training investment:
$5,000 plus GST (in addition to the above), ensuring the materials are tailored to your organisation's needs, language, and industry.

The ability to use soft skills to communicate effectively across:

An intergenerational workforce

With the culturally and linguistically diverse (CALD)

The ability to communicate in a non-centralised workplace 

The ability to communicate with senior staff as well as team membersThe skills to be able to explain technical detail in such a way that it can be understood by non-technical staff.

The skills to be able to explain technical detail in such a way that it can be understood by non-technical staff

The skills to negotiate for positive outcomes

An understanding of what emotional intelligence means and how this can be applied within a business context and within your communications

An understanding of what it means to control emotional responses.

The tools to be able to change previous patterns of behaviour to work in a more emotionally intelligent manner.

How to use emotional intelligence for strategic influence

The ability to deliver key messages in an emotionally intelligent way to gain buy-in from stakeholders

The knowledge to bring emotional intelligence and soft skills together to create lasting behavioural change

Upon Completion:

Certificate of Completion

Training Manual

Our Training Works

We believe that learning - especially for adults - should be relevant and engaging. The content should be immediately useful and use current, real-world examples. Whether you have an MBA or left school at year 9 - our courses are accessible and useful to people from different backgrounds and educational levels.

Emotional Intelligence Guide

Input your details below to download your free course guide.





Emotional Intelligence Guide
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