Our Courses

Affordable, accessible soft skills for everyone

Our soft skills courses

We believe that soft skills can change lives, careers and businesses for the better - and we want to make soft skills accessible to as many people as possible. Our one and two-day soft skills courses are fast, accessible and affordable. Our participants consistently say that our courses are fun (that's right - training can be fun), engaging and relevant; and that they leave feeling confident in their new-found soft skills.

Whether you are looking to improve your business or develop as an individual, 

 

Change your destiny today with one of our soft skills courses

Credit  & debt collection skills

Cash flow sits at the heart of every business. Yet, very month, $1000's of your business's money sits in someone else's bank balance. Give your staff the tools and confidence they need to comfortably ask for, and collect the money you need to operate and grow. 

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Leadership skills

Leadership and Management are not the same things. It takes great soft skills to be an effective leader.

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Presentation skills

Future proof your career as this skill cannot be automated and human engagement is what drives innovation and sales! 

Receptionist skills

The first direct human experience a customer has with your business is often your receptionist. We equip your receptionist with the skills to be your company's key ambassador.

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Customer service skills

It's a customer-centric world, Customer Service is the key to a long-term customer relationship. Trained staff are the key to keeping customers happy.

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Difficult conversations/ conflict management skills

Fear of conflict leads to more conflict. Having the soft skills to tackle difficult conversations at its source leads to a healthier, more productive workplace.

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Job interview skills

How you present at a job interview is far more important than your qualifications. Employers are looking for excellent soft skills.

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Communication skills

Being customer-centric no matter what your business is now key to success. Even with the rise of technology, these skills are not only valid but are in more demand than ever.

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Emotional intelligence skills

This course is suitable for anyone who wants to gain a deeper understanding of themselves and how they can use that knowledge within their own workplace - or to forward their career.

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Strategic thinking skills

In today's business landscape with the rise of AI and automation, the greatest protection an individual or a company can have is the ability to think strategically.

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Sales training (Tailored course)

Sales are the lifeblood of your business - and being able to build and maintain valuable relationships sit at the heart of every good sales operation. We give your sales staff the edge they need to thrive.

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I found this course very helpful in improving my communication and interaction skills
Queensland Health-1
Paria
Great course that changed my whole thinking on leadership and communication with people
Haymes Paint-1
Ritchie - Store Manager
Hubspot
Overall a great course and informative, and a reminder of our responsibilities
Galderma Australia-1
Sonia
Would love to attend more courses by AISS, as the facilitator offered great overall knowledge - even outside of the course guideline. A great day!
EWP PLANT EQUIPMENT SALES SERVICE AND SPARES-1
Casey
I took your credit control course in August and wow! After attending your course, I had two weeks to meet my $1 million and I just got the results from the collections reporting and...I just hit $1.6 million! Thank you again :)
Susan

The Australian Institute of Soft Skills Training provides real skills for real people. Soft skills are the must-have skills for anyone in business today. We help you to improve your bottom line by increasing communication and productivity.

Contact Us

1300 - 096 - 213

info@aisstraining.com.au

Karstens Melbourne
- 123 Queens St,
Melbourne CBD


Karstens Sydney
- Level 1, 111 Harrington St,
The Rocks

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