It's a customer-centric world, Customer Service is the key to a long-term customer relationship. Trained staff are the key to keeping customers happy.
How you present at an interview is far more important than your qualifications. In today's competitive jobs landscape, employers are looking for excellent soft skills.
Credit Control / Debt Collection takes great soft skills to maintain good client relationships while having your invoices paid on time.
Fear of conflict leads to more conflict. Having the soft skills to tackle conflict at its source leads to a healthier, more productive workplace.
Leadership and Management are not the same things. It takes great soft skills to be an engaging, effective leader in the 21st Century.
It's not easy juggling the front office, answering calls and taking care of all the little things. Having great soft skills is a must for this busy position.
The lifeblood of any company is sales! In today's business environment sales are all about relationships. It takes great soft skills to build sustainable, profitable relationships with customers.
Overcome the fear and learn to give powerful presentations.
Future proof your career as this skill cannot be automated and human engagement is what drives innovation and sales!
