Principal Consultant / Senior Facilitator

Rum Charles is a Melbourne-based trainer and facilitator with over 20 years’ experience delivering high-impact workshops across government, corporate, SME and community sectors. As Principal Consultant at the Australian Institute of Soft Skills Training, Rum is known for making complex topics simple, practical and engaging. He brings a confident, energetic style to every session, blending clear structure with humour, storytelling and real-world examples that people actually remember.

Rum is equally effective working with executive teams, managers and frontline staff, creating a safe learning environment where participants feel comfortable, challenged and motivated to improve. His sessions focus on real behavioural change, not theory, and he consistently equips teams with communication tools they can apply immediately.

Whether online or in person, Rum delivers training that drives stronger performance, better relationships and lasting results.